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February 24, 2024, 10:18 pm

Daraz, one of the first e-commerce entities to support Central Complaint Management System

  • Update Time : Thursday, February 23, 2023

Staff Reporter, Dhaka : The country’s leading online marketplace, Daraz Bangladesh, has joined as one of the first e-commerce platforms in the inauguration of the Central Complaint Management System (CCMS) of the Commerce Ministry. As per the Bangladesh government’s vision, the initiative aims to transform digital Bangladesh into a smart Bangladesh by preventing e-commerce fraud.

Commerce Minister Tipu Munshi MP was the chief guest at the inaugural ceremony. State Minister for Information and Communication Technology Zunaid Ahmed Palak, Director General of the Directorate of National Consumers’ Right Protection (DNCRP), A.H.M. Shafiquzzaman, e-Commerce Association of Bangladesh (e-Cab) President Shomi Kaiser, Bangladesh Bank Payment System Department Director Muhommad Badiuzzaman Dider, Federation of Bangladesh Chambers of Commerce & Industries (FBCCI) Director Syed Almas Kabir and other stakeholders from different ministries were also present to lighten up the event.

Head of e-commerce, a2i Program, ICT Division, Rezwanul Haque Jami said, “CCMS is an important medium for implementing the e-commerce policy in Bangladesh. From the very beginning, the country’s largest marketplace Daraz has been with the CCMS and we want to thank Daraz for their support.”

Md Shamsul Islam Masud, Head of Stakeholders Relationship, Corporate Affairs, Daraz Bangladesh, said, “Daraz has always been cooperating with the government in various ways to build a digital Bangladesh. Daraz also supported DBID from the beginning and registered as one of the first e-commerce platforms, which is visible on Daraz’s official website and app. As we always try to work by complying with the rules and regulations, we are proud to be a part of the CCMS to prevent e-commerce fraud and restore trust among people.”

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