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February 24, 2024, 11:47 pm

Ministry of Land urges to provide responsible citizen services

  • Update Time : Thursday, January 19, 2023

Opportunity be given before mutation rejection and the reasons for rejection be clearly stated

Staff Reporter, Dhaka : The Ministry of Land is regularly urging its field-level officials to provide responsible citizen services. Land Ministry has again called for proper implementation of its instructions of providing opportunity before the final rejection of land mutation and mentioning the specific reasons for the rejection of the land mutation if applicable.

On July 17, 2022, the Ministry of Land issued a circular titled ‘Instructions on disposal of mutation applications in the e-mutation system’ for the convenience of land service recipients. For example, giving an opportunity to provide information without rejecting the application right away if there is any deficiency of information that is not stored in the digital land service system or land office. If there is a shortage of any document during the 1st order in the mutation case, the applicant must be requested to submit the missing document by 07 working days or a reasonable time by specifically mentioning it. Land Ministry had directed that the second order could be rejected only in case of failure to submit the information within that time.

The recent regular review of the Ministry of Land shows in many cases that according to the instructions of the above circular, the applicant was not requested to give 07 working days or reasonable time to submit the missing information/documents. Moreover, in most of the cases, the reasons for which the application has been rejected have not been specifically mentioned or vaguely mentioned in the order.

In the review, it was found that often the mutation application was rejected because of the lack of necessary information, lack of necessary documents, lack of succession certificate, not giving a copy/photocopy/stamp seal of Khaitan, giving vague scan copy, failure to provide land development tax receipt (Dakhila)/ updated Dakhila, non-submission of the original document, non-payment of land development tax, non-payment of DCR fee, non-attachment of partition deed, etc. Here, according to the above circular, the applicant ought to be allowed to provide the information within a reasonable time.

Also, in some cases, the mutation has been rejected citing failure to produce deed-wise evidence in favor of ownership, rejection of subdivision application by the annulling, incorrect application according to the ULAO report – etc. In this case, specific causes should have been shown.

In such a situation, the Ministry of Land has sent a letter to the Collectorate (Office of the Deputy Commissioners) to send a report – if the applicant has not been given 7 working days or a reasonable time to submit documents if there is a shortage of any document, and if the order has not been given properly with specify reason for the rejection as per above circulation on January 16, 2023. At the same time, it is requested in the letter to send the report to the Ministry of Land if an officer is found in dereliction of duty by rejecting an application without a valid reason.


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