Positive response of land service customers to cashless e-Mutation system

staff reporter, Dhaka : Over 6 thousand and 200 automated QR-coded DCRs were collected by land service customers by 3 pm today after introducing the cashless e-Mutation system. They collected the DCR by submitting the DCR fee after the Mutation case/application is approved. About, Taka 69 lakhs as DCR fees have been deposited by land service customers to the government treasury through online mobile wallet or internet banking. Concurrently, over 11 thousand and 500 new e-Mutation applications were submitted. About Taka, 8 lakhs have been deposited to the government exchequer from application fees. Taka 77 lakhs have been deposited in the government treasury during this period in total.

It has been decided not to accept any kind of manual/cash after September 30, 2022, as per the earlier announcement of the Ministry of Land. This decision came into effect automatically from Saturday, a public holiday, on October 1, 2022, but today, Sunday, October 2, was the first working day for the implementation of cashless e-Mutation.

The time, cost, and travel of land service customers in the mutation-related works have decreased significantly because of the cashless e-mutation system. As a result, it is expected that the sufferings related to this will also be reduced to a greater extent. Most notably, several steps of receiving mutation services are no longer dependent on government working days and working hours. Citizens can apply at any time, even on public holidays, at their convenient time and deposit the fees. The chances of dishonest people’s misdeeds have decreased because of the decrease in ‘human-to-human contact’. Service receivers, whose online hearing application is accepted, do not have to go to the land office even during the hearing of mutation cases. In addition, the Ministry of Land has taken initiative to make it easier to provide Land Mutation based on the Land Title Deed.

Upon receipt of an individual application or LT notice, e-Mutation service is provided – in a maximum of 28 working days in the general case, 09 working days for expatriate Bangladeshi citizens in a metropolitan area and 12 working days in other cases and within 07 days for investment-friendly industry and commercial establishments in certain districts. In the general case, the gallant freedom fighters are getting the land mutation service within 10 working days. In fact, the number of mutation applications in a year varies between 22 and 25 lakhs on an average depending on the scope.

Court fee Taka 20 and Notice Issue fee Taka 50 need to be paid together at the beginning of the e-mutation application. Thus, these two fees together are known as e-Mutation application fee. Apart from this, the Record Correction fee Taka 1,000 and the Record of Rights (ROR/Khatiyan) supply fee Taka 100 need to be paid to collect the DCR (Duplicate Carbon Receipt) after approval of mutation application, thus these next two fees are also known together as DCR fee. The total actual cost of Land Mutation after paying these four types of fee is Taka 1 thousands 1 hundred and 70. These fees must be paid online through mobile wallet or internet banking from now on and in no way can payment be made manually or in cash.

The information related to the e-Mutation application could be known from the e-Mutation system by going online to the National Land Information and Services Platform (www.land.gov.bd) and clicking on the e-Mutation tab thereafter. Besides, to know all the information related to land, to get land services or to report complaints, call ‘Citizen Land Service 24/7’ helpline number 16122 (+880 96123 16122 from abroad) or, give comments or send messages to Land Service social media (www.facebook.com/land.gov.bd).