April 20, 2024, 12:36 am

Deliverymen training held under the “Rider Graduation Program” by Daraz Cares

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Update : Monday, February 13, 2023

Staff Reporter, Dhaka : Daraz Bangladesh, the country’s leading online marketplace, recently held a career counseling session in association with Hashimukh Shomaj Kallayan Shongstha. This session was a part of its “Rider Graduation Program” which promises hard skills and soft skills for its deliveryman, so they can explore new opportunities in this competitive market.

The session was facilitated by Nusrat Akter, Co-Founder and President of Hashimukh Somaj Kallayan Songstha, and Md. Abdul Quayyum – Head of Communications, UNDP Bangladesh.

On this occasion, A H M Hasinul Quddus (Rusho), Chief Corporate Affairs Officer of Daraz Bangladesh, said, “E-commerce is the future-friendly business model in the world, and delivery is an integral part here. We regularly organise different training and skill development programs for our riders. Just as on-time product delivery is our primary objective, we are also working to train these riders in the necessary subjects to enhance their skills. The rider graduation program is another attempt to improve our deliverymen’s hard and soft skills. In addition to the different computer skills, we are trying to train the riders on how much distance they should maintain while delivering a product, how to address any unpleasant issues, etc.

Besides training the riders, it is also our responsibility to be aware of any misconduct. In this digital literacy era, maintaining information security is a very complex and imperative issue. The most important thing for this is awareness. We must remember that we do not share personal information with strangers.

In addition to improving the efficiency of the riders, we are also training them to refrain from asking for any personal information or devices of the customer to deliver the product. We monitor such activities strictly, and if we get such information, we will take legal action against the rider.

I would like to tell our esteemed customers to come together to create a beautiful e-commerce ecosystem.”

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