Staff Reporter, Dhaka : A display of exceptional integrity by Shah Jamal, an ATM security guard at BRAC Bank, has earned him widespread accolades from its management and customers.
In an incident on November 29, 2023, at the bank’s ATM booth in Uttara, Shah Jamal discovered an envelope containing significant cash, a mobile handset, important documents, and a signed chequebook. Exhibiting remarkable honesty, he safeguarded the items, anticipating the return of the rightful owner.
The envelope’s owner, Morshed Alam, a senior official at a state-owned company, returned in distress an hour later. Recognizing Alam from earlier in the evening, Shah Jamal promptly returned the envelope, averting potential financial and reputational losses for Alam’s company, preparing for an important event the following morning.
Moved by Jamal’s integrity, Alam immediately wrote an appreciation note to the senior management of BRAC Bank, commending the security guard’s actions.
In response to this act of honesty, BRAC Bank organized a reception ceremony on December 11, 2023, to honour Shah Jamal. The event was attended by Syed Abdul Momen, the Acting Managing Director and CEO of BRAC Bank, along with Morshed Alam, Deputy Managing Director & COO Sabbir Hossain, Head of General Services Brig Gen Amin Akbar (Retd.), Head of Alternate Banking Channels Nazmur Rahim, Head of Communications Ekram Kabir, and other senior officials.
Syed Abdul Momen presented Shah Jamal at the ceremony with reward money and some gifts from the bank as a token of appreciation. In his address, Momen lauded Jamal’s actions, stating, “Shah Jamal has become a hero as he took the high road in the incident involving lost valuables of a valued customer. His commendable work reflects the values and trust placed in our bank by our customers and will undoubtedly inspire similar acts of honesty in our society. We also thank Pristine Security Service Limited for helping us appoint Shah Jamal.”
BRAC Bank’s recognition of Shah Jamal’s honesty is a testament to his character and reinforces the bank’s commitment to ethical practices and community trust.